TeleRay Virtual Care

TeleRay virtual care solutions are an easy to implement platform for all type of use cases including telenursing, telesitting, tele-ICU, security, patient monitoring and more. Our software seamlessly integrates with your existing EMR (EPIC, Cerner, Meditech, Athena, and 200 more) for notifications, statistics, data, AI alerts, scheduling, viewing of images, exchange of patient data, and other time saving tools.  In addition to software, we offer hardware packages to get you started (if needed) along with training, onboarding, and best-in-class service for both the provider and their patients. Whether you need to monitor one or a thousand patients, TeleRay will meet your needs. All plans are expandable based upon usage and growth of your telehealth program.  

Key Features

“TeleRay has been exceptional in handling the implementation and support. I made a good choice!”

Dr. Manning
Carmel, IN

We Understand the Convergence of Issues

of physicians reported being burned out in 2017 up from 40% in 2013
0 %
of physicians reported being burned out in 2017 up from 40% in 2013
0 %
Physician burnout rate in psychiatry and mental health lowest among all specialties
0 %

Nurse feeling the pressure pressure

Tired all the time 50%
Sleepless nights 35%
Weight gain 33%
High Anxiety 32%
Aches and pains 32%
Depression 19%
7 out of 10

Nurses feel burned out if their current job

Residents surveyed in 2014 indicated they would choose another profession if they were starting school over again

Percentage Decline in hospital Workforce Vacancies by Job Category Year by Job -over-year

Nursing 44%
Operational 43%
Behavioral health professional 42%
Administrative 34%
Clinical assistants 28%
Pharmacists 26%
Technicians 25%
All others 24%
Physical/Occupational therapy 13%

Telecapabilities That Go Beyond

Expand your use cases and access while lowering cost.

TeleRay.Visit is a platform which allows for two-way communication for any virtual use case including telenursing, telesitting, virtual visits including rounds, discharge, and consultation. TeleRay.Visit offers the most advanced security, and additional capabilities not found with other vendors. TeleRay.Visit gives a complete and more holistic opportunity by viewing images, reports and results during any consultation.

Standard Video Flow

  • Typically 1 way communication
  • Standard camera
  • One caller per session
  • No outside access
  • High cost per minute- cost of ownership
  • Lack of portability

TeleRay Video & Data Flow

  • Ultra secure P2P framework
  • High res Axis/Hanwha PTZ camera
  • 2 way communication
  • Add images, results, labs to any consultation
  • AI/ML- monitoring of patient movement, falls and sounds
  • Outside access to providers
  • Outside access to family and friends
  • Move data seamlessly to providers and patients
  • Fully integrated cart options
  • Low cost of ownership and service

TeleRay Cameras

Compliant Two-Way Communication

TeleRay has partnered with best-in-class camera company Axis Communications & Hanwha to offer state of the art Pan, Tilt, Zoom (PTZ) options with built in AI applications for fall risks, out of bed alerts, security, and sound intelligence for sound monitoring from devices, coughing and aggression detection. Our cameras works seamlessly with EPIC and other EMR systems to deliver a multi-use case system with TeleRay. 

Industry leader in IP video
Network solutions in video surveillance, access control, intercom and audio systems
4,210 employees in 50+ countries**
Fully NDAA Compliant Not made in China
1.6 B USD***
Committed to UN Global Compact

“Once leaders at other facilities in our healthcare network saw how the new system helped with things like preventing falling risks and investigations, demand for the new technology spread like wildfire”

Robert Sherwood, Director of Public Safety Technology for Lee Health

Deep Linking

(Legacy)

  • 2 Way Audio Video
  • PTZ Controls (Digital and
  • Optical
  • Preferred Language Push
  • Two-way Video

ECAL

(New – Uses Axis’s home-grown VMS as engine)

  • 2 Way Audio Video

  • PTZ Controls (Digital and Optical)

  • PTZ Control From Watchlist

  • Preferred Language Push

  • Future Integrations Planned

Integrating AXIS Camera Station software with Epic Monitor ECAL (Embedded Context Aware Linking) provides assistive technology to help monitor patients and maintain a higher level of care. In-room cameras with audio capabilities and built-in analytics, coupled with EMR, allows healthcare practitioners to observe patients in real-time. A more efficient remote monitoring of multiple patients with fewer resources. 

Video and Audio - Mobile Solution

  • Healthcare practitioners can easily and efficiently monitor multiple patient or resident rooms and ably assist and interact if needed
  • This portable setup makes it possible for healthcare practitioners to give assistance to those patients/residents where a fixed solution cannot be deployed
  • Network camera mounted on a mobile cart that is also equipped with a network speaker and microphone
  • Includes all TeleRay features for virtual visits and consultations

Video and Audio - Fixed Solution

  • Healthcare practitioners can easily and efficiently monitor multiple patient or resident rooms and ably assist and interact if needed

  • Network camera mounted in the room

  • Network speaker installed on the ceiling
    Both devices are managed and configured in Configurable Camera Station

  • Includes all TeleRay features for virtual visits and consultations

  • TV or other screen may be used for displaying TeleRay virtual visits

  • Includes all TeleRay features for virtual visits and consultations

TeleRay AI Tools

Staff will know issues and be prepared before entering room with  specialized AI alerts including sound detection and fall risks.

Additional AI applications will be added as part of the TeleRay and Axis roadmap of providing best in care solutions.

TeleRay room of the future

Seamless Communication

Supporting the entire patient journey, from admission to discharge, with efficient, low-liability solutions

Enhanced Access

Secure, universal access to all patient data and images — empowering healthcare teams and loved ones to consult and connect from anywhere.

Better Outcomes

Improved communication for nurses, physicians, specialists, family, and friends, leading to faster, more informed decisions and enhanced patient care.

TeleRay Use Cases

Solve numerous use cases with a single platform

PACS

Image enablement Image exchange with report / send studies to patients referring and specialist Access to images anywhere and on any device Tele-stroke – Platform connects PACS and Virtual Nursing at same time for ED/ collaboration Live Streaming of any modality (pending use of additional hardware for workflow support)

Admissions, scripts, and discharge rounds will be virtual. With TeleRay, your infrastructure will be prepared for this evolution.

Epic Deep Linking: One time set up fee- no reoccurring fees, two-way audio, one way video for fixed or mobile workflows, Two-way video (fixed in room only, no mobile), PTZ controls, preferred language push (prerecorded messages)

Epic ECAL: Channel MSRP + base installation package, two-way audio, one way video for fixed or mobile workflows, PTZ controls, preferred language push, (prerecorded messages)

Artificial Intelligence Support: ARTPEC8 camera chips. AI models for patients out of bed, patient fall, aggression and cough detection. AI models are third party and a la carte that run on the camera GPU/CPU

Camera event triggering event integration into SPOK

Multi-tenant support for tele-sitting and virtual nursing (TeleRay Visit)

  • Two-Way Video and Audio
    For general ad hoc clinical communications with remote nurses.

  • Virtual Care Consultations
    Enables clinician-to-patient virtual interactions.

  • Remote Nursing Admissions
    Supports typical admission processes without bedside access.

  • Remote Nursing Discharges
    Supports typical discharge processes without bedside access.

  • Patient Consent
    Allows remote patient agreement for procedural workflows.

  • Specialist Collaboration
    Send active links to remote clinicians for input on specialized treatment plans.

  • Virtual Rounding

    • Supports Epic Hyperspace workflow and/or

    • TeleRay logging of calls for documentation.

  • Dual Medication Validation
    Enables ad hoc communication workflow for medication distribution validation.

  • TeleICU
    Facilitates ICU workflows via ad hoc remote communication.

  • Virtual Visitations
    Allows sending of active video call links to patient visitors via email or text through TeleRay.

  • Fixed In-Room Workflows
    Supported for all the above use cases.

  • Mobile Workflows
    Supported for the above, depending on cart purchase and capabilities.

  • Epic Context Aware Linking (CAL)
    Live two-way video link to patient room from within Epic Hyperspace.

Only multi-function platform- imaging, results, people.

FEATURED USE CASES

TeleRay: Revolutionizing Patient Communication & Care

Ad-hoc Patient Communication

Nurses can instantly connect with patients using in-room network cameras or intercoms for real-time communication, all from the patient’s chart.

Remote Nursing Admission & Discharge

Integrates video, audio, and EMR for efficient admissions and discharges, ensuring thorough and accurate processes from one interface.

Efficient Collaboration

Enables secure, remote collaboration for collaboration for complex cases, combining network audio/video with with TeleRay’s conferencing and EMR EMR tools.

Patient Distress Detection

Proactive Monitoring: Detect audible distress, distress, aggression, and falls in real-time using using intelligent acoustic analytics and AI AI- - driven camera monitoring.

Virtual Rounding

Centralized Care: Staff can check in on patients from a central location, optimizing physical rounds based on immediate needs and resources.

Virtual Care Consultations with TeleRay LIVE

Safe, Remote Access: Delivers high-quality remote consultations through network video and audio, providing clinicians with consistent and secure patient care options.

TeleRay: Enhancing Patient Care with Advanced Solutions

Document Patient-Staff Interaction

Wearable Safety: Staff-activated cameras and and audio-equipped room devices document document interactions and automatically alert alert de-escalation teams in response to aggression

Virtual Visitors

Connecting Loved Ones: Securely connects connects patients with family and friends via friends via in-room video and audio, providing a safe alternative to inperson visits.

ICU Support

Remote Monitoring: Allows operators to oversee multiple ICU patients from a central central location, using PTZ cameras for high high- - quality, interactive monitoring.

Training

Real-Time Learning: Enables instructors to to guide multiple learners through visual aids aids and wearable cameras, capturing processes for ongoing training.

Medication Validation

Efficient & Secure: Enables remote pharmacists or nurses to validate medications, reducing workflow strain and preventing drug diversion through TeleRay’s video and audio system.

TeleRay HALO Medical Grade Cart

Perfect for TeleRay Visit Implementations

The ultimate cart with unlimited services.

Halo by TeleRay is the latest innovation for carts with TeleRay Services.

Medical grade with high tech features for demanding situations. Whether it’s a consultation, patient monitoring, virtual rounds, and other situational issues, HALO can accommodate your needs.

Special features
  • 2’ standard pole for peripheral mounting
  • Integrated PoE switch
  • Two way speakerphone with noise cancellation
  • AXIS PTZ camera
  • 5 point wheelbase- non-marking 4” casters
  • Accessible power system
  • Removable computer for easy serviceability
  • 15’ power cable
  • Complies with: IEC60601/ IEC61000-4-2/ RoHS/Reach
  • 1 Year warranty including services
  • VESA mounted computer (up to 27” or 32” monitor)
  • Multi-battery CPU for non-stop mobile use
  • Bluetooth key board and mouse
  • Built-in AI for patient movement, fall detection
  • Sound Intelligence for cough, aggression, equipment detection
  • UPS power options up to 600VA
  • External accessible ports (2x USB, RJ45, buttons, etc.)
  • Unit status: Power on/ Setup/ Standby modes
  • System diagnostic, camera in use, Alerts
  • Three distinct lighting locations on body/head
  • Development kit available for programming

All Halo systems include TeleRay subscription fortelehealth / telemedicine, sharing and exchanging images, FDA approved viewer, and much more.