The biggest hurdle that practitioners face when implementing a successful telehealth program is making sure that their patients are able to use the software easily and without frustration. Many patients may not be familiar with using technological platforms and will therefore need to have their hand held through the process. If the practitioner’s office is responsible for walking their patients through the process of signing on for a web conference, it can cost the practice financially and create frustration and inefficiency. We understand this, which is why we provide a friendly USA-based customer support team that will kindly and cordially walk both patients and professionals through the process of using the TeleRay platform for their telehealth visits. This leads to increased practice efficiency, saved money, and happier patients. We’ll handle technical support so that you can spend more time doing what you do best – providing exceptional care!

What if you could have a telehealth visit that allowed the professional to display DICOM radiological images such as MRI, X-ray, CT scan, or ultrasound side-by-side with the video chat of a telehealth platform? This is now possible with TeleRay. TeleRay is the only platform offering complete radiological integration with annotation capabilities. This is not limited to previous studies but can also be used live, where a physician or other professional can give guidance to a sonographer or other medical professional to achieve unmatched efficiency and productivity for every telehealth visit.

TeleRay is the easiest to use telehealth platform on the market. The software runs directly through any internet browser so there is no app download required. The process of signing up takes less than 2 minutes. There are only 2 push buttons on the patient interface: Make a Call and Make a Test Call. Patients sit in a virtual waiting room just like they would for a standard in-person visit.

Telehealth is currently in a state of constant evolution. The technology, the law, and the equipment are all changing. We’re here to help you keep up. We don’t just sign you up for a subscription and then leave you on your own to figure out how to implement a successful telehealth program. Instead, we will work with you to find the right room, setup, sound, and other factors for quality care to create the optimal atmosphere for conducting telehealth visits.

Do you already have your own hardware? No problem, our software works seamlessly with your existing equipment. Do you need hardware? We’ve got you. Look at our hardware solutions or schedule a demo to find out what will work best for you. We have everything from professional grade telehealth carts to standard HD webcams and microphones.

Let’s get you started at no cost. We will onboard you and your patients free of charge every time. It’s that simple.

Other providers want you to change your entire workflow by adopting their EMR system. We avoid this inefficiency by simply integrating with your existing EMR so that your practice can keep running smoothly.

Although it may be tempting to use a non-HIPAA compliant platform, it isn’tlegal and the liability isn’t worth it. Make sure you’re covered from a liability standpoint by using TeleRay.