About Us

TeleRay represents a true industry-first, enabling seamless scheduling, sharing, face-to-face consultation and storage of medical information – including diagnostic imaging (DICOM) – by and between doctors, specialists and their patients. Allowing global viewing, exchange, and sharing anywhere on any device at any time.

TeleRay Technologies

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Innovation

TeleRay has integrated best-in-class medical image and patient information distribution software with the most innovative telehealth technology available to deliver the world’s most scalable, accessible, and user-friendly healthcare communications platform.

TeleRay differentiators

  •  Only telehealth platform with integrated radiology (full DICOM) view/share capability
  • Fastest and easiest implementation of any platform
  • No requirement to change scheduling system as part of a move to telehealth. Integrates seamlessly with any EMR or scheduling system via custom schedule reminders.
  • No requirement to buy hardware – although optional equipment with enhanced video and audio is available
  • No app download required – no barriers to entry for either patients or providers.
  • No training required. Easy to use for both doctors and patients.
  • Provides on-demand tech support for onboarding and technical questions from patients and doctors if needed. We provide help with hardware, testing, and getting patients on board.
  • We provide consultancy re reimbursement rules, codes, and billing.
  • We provide nationally recognized telehealth expertise re best practices, regulatory, reimbursement etc.
  • From May 2020, validates reimbursement allowing additional revenue to be generated.
  • HIPAA compliant and works across all tech platforms unlike unsecure, non-compliant methods like Facetime, Skype etc.
  •  Low bandwidth requirements with easily run test by the patient to validate capability.
  • Partnered with Smart Appt for online appointment setting by patients for any type of visit including telehealth. Smart Appt validates insurance or payment before the consultation.

Company Advisors

Timothy Chou

Board Member, Stanford Cloud Computing Lecturer

Ketang Modi, DO, DABR

TeleRadiologist, Medical Director, Serial Entrepreneur, Private Equity/Investor

Aldo Ruffolo, DO, MBA

Senior Vice President Operations and Business Development at Envision Physician Services

Boris Zavalkovskiy

Director Enterprise Architecture at Envision Healthcare

Dave Singhal

Growth and Strategy | Inception-to-Exit Long Game

37 of the top 50 medical centers

(Cedars Sinai, Shriners, Cleveland Clinic, Northwestern, Harvard, Columbia and Cornell Medical Centers, New York Presbyterian, Duke, Baylor, Barnes-Jewish UPENN/UPMC/UWMC, UIMC/UAMC/HUMC and more).

More than 3500 sites installed

Well-known brand and approved vendor in all major health networks

10 pending patents

About reimbursement

It is now Federal mandate to reimburse at full parity of in-office visit and CMS (95 Modifier with 11 place of service) has removed all barriers to distance. We offer a patient pay option. Patients pay up front you’re selected amount (e.g. $40.00) we automatically split $7 to us and $33 directly to your bank. Reduces administration – no invoice needs to be sent to provider

Why TeleRay

TeleRay was built with security and workflow in mind to make sure both providers and less technical patients are able to join a highly secure, HD quality Telehealth/video conference with ease.TeleRay allows for one-click invites to be sent via text message or email from beside PDI stations to providers and family members. This allows quick and effortless secure conferences to occur with no downloads and cross-platform performance from mobile devices to Pc’s
Expanding Telehealth Capabilities. TeleRay once installed can be used not just for quick bedside meetings but can be set up for telenursing workflows as well as used for creating an entire telehealth offing. We have workflows for Secure telehealth meetings to occur at the patient’s home or conferencing in specialists to display medical imaging allowing guide tours from a distance.

Our Support Is Just Better

Unlike all other solutions, TeleRay has real IT support for providers and patients. We work with the locations, providers, and even patients/family members to make sure everyone has the best experience possible. We know one of the worst things and often overlooked things that can happen when implementing a video solution is the support of all the users that cannot understand how to use it. TeleRay’s platform is set up to avoid this and we actively help the control user experience. We are your partner, not a software company …and that’s the TeleRay promise!

Security

No stored Patient Health Information (PHI) All accounts stored in Microsoft Azure’s self-healing network with advance security protocols enabled and is only located in the USA Secure Connection: The sessions established are secure (with secured tokens that are regenerated). Random AES keys are generated by clients at the beginning of the media connection and, to increase security, additional keys are generated periodically throughout the session. Data Transmission and Encryption: TeleRay employs Transport Layer Security (TLS) to encrypt both voice and video data. The core protocols used are SRTP for media traffic encryption and DTLS-SRTP for key negotiation, both of which are defined by the IETF. The endpoints use AES cipher with 256-bit keys to encrypt audio and video, and HMAC-SHA1 to verify data integrity.
Most other systems do not have two tier security.No open links! (Zoom, Uber Conference)

Liability - Your Covered

There is no liability with telehealth that is different from an in-office visit. If your carrier does not cover telehealth as a standard of care, you need a new carrier. We are the only company that insures its customers for up to $2,000,000.00 per breach instance.