© All rights reserved TeleRay
Software End-User License Agreement
Copyright 2021 All Rights Reserved.
This TeleRay software or TeleRay branded derivatives thereof (“Software”)
may not, in whole or in any part, be copied, reproduced, transmitted,
translated (into any language, natural or computer), stored in a retrieval
system, reduced to any electronic medium or machine readable format, or by any
other form or means without prior consent, in writing, from TeleRay, (“TeleRay”).
You are granted a limited license to use this software. The software may be
used or copied only in accordance with the terms of that license, which is
described in the following paragraphs.
Software logos, icons, and Trademarks such as the TeleRay name or logo may not
be reproduced or used without permission of TELERAY.
“THE SOFTWARE” SHALL BE TAKEN TO MEAN THE TELERAY SOFTWARE HOWSOEVER
COMMERCIALLY ACQUIRED BY YOU (EITHER ON A SUBSCRIPTION OR PAY PER CALL BASIS OR
AS A PATIENT) AND ANY SUBEQUENT VERSIONS OR UPGRADES RECEIVED AS A RESULT OF
HAVING ACQUIRED THIS PACKAGE. “BUYER” SHALL BE TAKEN AS ANY USER OF
THE SOFTWARE AS DESCRIBED IN THIS PARAGRAPH.
BUYER HAS THE NON-EXCLUSIVE RIGHT TO USE THE SOFTWARE ON SINGLE OR MULTIPLE
DEVICES. HOWEVER, BUYER MAY NOT DISTRIBUTE COPIES OF THE SOFTWARE OR THE
ACCOMPANYING DOCUMENTATION TO OTHERS EITHER FOR A FEE OR WITHOUT CHARGE.
BUYER MAY NOT MODIFY OR TRANSLATE THE PROGRAM OR
DOCUMENTATION. USER MAY NOT DISASSEMBLE THE PROGRAM OR ALLOW IT TO BE DISASSEMBLED
INTO ITS CONTITUENT SOURCE CODE.
BUYER’S USE OF THE SOFTWARE INDICATES HIS/HER ACCEPTANCE OF THESE TERMS AND
CONDITIONS. IF BUYER DOES NOT AGREE TO THESE CONDITIONS, RETURN THE
DISTRIBUTION MEDIA, DOCUMENTATION, AND ASSOCIATED MATERIALS TO THE VENDOR FROM
WHOM THE SOFTWARE WAS PURCHASED, AND ERASE THE SOFTWARE FROM ANY AND ALL
STORAGE DEVICES UPON WHICH IT MAY HAVE BEEN INSTALLED.
THIS LICENSE AGREEMENT SHALL BE GOVERNED BY THE LAWS OF THE UNITED STATES OF
AMERICA, STATE OF ILLINOIS, AND SHALL INURE TO THE BENEFIT OF TELERAY OR ITS
ASSIGNS. DISCLAIMER / LIMITATION OF LIABILITY: BUYER ACKNOWLEDGES THAT THE
SOFTWARE MAY NOT BE FREE FROM DEFECTS AND MAY NOT SATISFY ALL OF BUYER’S NEEDS.
TELERAY WARRANTS ALL MEDIA ON WHICH THE SOFTWARE IS DISTRIBUTED FOR 60 DAYS TO
BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP UNDER NORMAL USE. THE
SOFTWARE AND ANY ACCOMPANYING WRITTEN MATERIALS ARE LICENSED “AS IS”.
BUYER’S EXCLUSIVE REMEDY DURING THE WARRANTY PERIOD SHALL CONSIST OF
REPLACEMENT OF SOFTWARE IF DETERMINED TO BE FAULTY. IN NO EVENT WILL TELERAY BE
LIABLE FOR DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGE OR DAMAGES
RESULTING FROM LOSS OF USE, OR LOSS OF ANTICIPATED PROFITS RESULTING FROM ANY
DEFECT IN THE PROGRAM, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE. SOME LAWS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED
WARRANTIES OR LIABILITIES FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS OR EXCLUSION MAY NOT APPLY.
IN ACCORDANCE WITH THE COMPUTER SOFTWARE RENTAL ACT OF 1990, THIS SOFTWARE MAY
NOT BE RENTED, LENT OR LEASED.
THE SOFTWARE AND ACCOMPANYING DOCUMENTATION MAY NOT BE PROVIDED BY A
“BACKUP SERVICE” OR ANY OTHER VENDOR WHICH DOES NOT PROVIDE AN
ORIGINAL AGREEMENT TO DO SO AS COMPOSED AND EXECUTED BY TELERAY
If you acquired or use this SOFTWARE in the
United States, this EULA is governed by the laws of the State of Illinois. If
this SOFTWARE was acquired and is used exclusively outside of the United
States, then local law may also apply. Should you have any questions concerning
this EULA, or if you desire to contact TELERAY for any reason, please contact TELERAY
at 844-4-TELERAY or firstname.lastname@example.org.
TeleRay represents and warrants that its SOFTWARE
will perform the Services to a workable, acceptable degree and that any services
or materials provided by TeleRay to the Client under the terms and conditions
of this Agreement will not infringe on or violate the intellectual property
rights or any other right of any third party.
EXCEPT AS EXPLICITLY SET FORTH HEREIN, TELERAY
SERVICES ARE DELIVERED “AS IS,” AND TELERAY MAKES NO REPRESENTATIONS OR
WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE,
MERCHANTABILITY, TITLE AND NON-INFRINGEMENT
WITH RESPECT TO THE TELERAY SERVICES. TELERAY DOES NOT WARRANT THAT THE TELERAY
SERVICES WILL BE SUITABLE FOR ANY PURPOSE – INCLUDING PATIENT DIAGNOSIS OR
RESULTING TREATMENT – OR ARE ERROR-FREE.
CLIENT ASSUMES THE SOLE RESPONSIBILITY FOR DETERMINING THE SUITABILITY
OF THE TELERAY PROPERTY FOR ITS INTENDED USE.
TeleRay represents and warrants that TeleRay operates
under the “Information Conduit” rule of 45 Code of Federal Regulations
(‘Privacy’) of the The Health Information Technology for Economic and Clinical
Health (HITECH) Act 2009.
Further, support services provided by TELERAY
shall be substantially as described in applicable online materials provided to
you by TELERAY. TeleRay support engineers will make commercially reasonable
efforts to solve any problem issues with the SOFTWARE. To the extent that
implied warranties on the PRODUCTS are disclaimable, they are disclaimed herein
below. Some states and jurisdictions do not allow disclaimers of or limitations
on the duration of an implied warranty, so the above limitation may not apply
to you. To the extent implied warranties may not be entirely disclaimed but
implied warranty limitations are allowed by applicable law, implied warranties
on the PRODUCTS, if any, are limited to thirty (30) days.
CUSTOMER REMEDIES. TELERAY’S and its suppliers’
entire liability and your exclusive remedy shall be, at TELERAY’S option,
replacement of the SOFTWARE that do not meet TELERAY’ Limited Warranty. This
Limited Warranty is void if failure of the SOFTWARE has resulted from accident,
abuse, or misapplication. Any replacement SOFTWARE will be warranted for the
remainder of the original warranty period or thirty (30) days, whichever is
longer. Outside of the United States, neither of these remedies nor any product
support services offered by TELERAY are available without proof of purchase
which includes, but is not limited to, the original SOFTWARE ordering
information provided to TELERAY at the time of ordering the SOFTWARE package. This
information is required for owner/rights verification.
IN ANY CASE, TELERAY’ ENTIRE LIABILITY UNDER ANY
PROVISION OF THIS EULA SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY
PAID BY YOU FOR THE PRODUCT OR TEN UNITED STATES DOLLARS (U.S. $10.00). BECAUSE
SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
TELERAY SERVICE AGREEMENT
This Service Agreement (“Agreement”) and associated Business Associate Agreement (“BAA” – attached hereunder as Appendix A) by and between the following, hereinafter “Party” individually or “Parties” collectively:
www.teleray.com (“TeleRay”) on the one part
Registrant with the name and address provided at the time of registration on TeleRay.com (“Client”) on the other.
This Agreement is entered into on the date of TeleRay registration by Client (“Effective Date”)
WHEREAS, Client wishes to retain the Services (as defined below) of TeleRay;
WHEREAS, TeleRay has the skills, qualifications, and expertise required to provide the Services to the Client;
WHEREAS, TeleRay wishes to render such Services to Client.
NOW, therefore, in consideration of the promises and covenants contained herein, as well as other good and valuable consideration (the receipt and sufficiency of which is hereby acknowledged), the Parties do hereby agree as follows:
Article 1 – DEFINITIONS:
As used in this Agreement:
1.1 “Services” shall be used to refer to the following specific services that Telerayshall provide to the Client under the terms and conditions set forth herein:
1.1.1 “TeleRay” refers to a range of HIPAA–compliant telemedicine software solutions which allow for video-based remote medical consultations or reviews between Client and Client’s patients.
1.1.2 “Hardware” refers to office-based equipment such as but not limited to video monitors, microphones and headsets in order to facilitate the use of TeleRay from Client’s premises.
1.1.3 “Support” refers to assistance of TeleRay in the implementation and maintenance of TeleRay at the Client’s premises – including to the extent reasonably possible scheduling integration, advice regarding billing and reimbursement policies and their applicability.
1.1.4 “Customer Service” refers to general telephone or web-based support from Telerayto the end-user of TeleRay (“Patient”) in the downloading of their TeleRay Application (“App”), its use and charging policies.
(Note: TeleRay shall not be responsible for the support of end user devices and equipment, which must be furnished by Patient and be compatible with the use of TeleRay as per the App End User License Agreement “EULA”)
1.2 “Commencement Date” shall be used to refer to the date TeleRay begins providing Services to Client.
1.3 “Completion Date” shall be used to refer to the date that Teleray will complete or cease the provision of Services to the Client in accordance with the Term and Termination provisions set out in Article 14.
1.4 “Consult” shall be used to refer to a successfully connected video–conferencing consultation between Client and Patient. Multiple scheduled video-conferences with the same Patient in any monthly billing period are treated as individual Consult.
1.5 “Fees” shall be used to refer to the payment Client will pay to TeleRay for the provision of Services.
Article 2 – AGREEMENT:
Subject to the terms and conditions of this Agreement, Telerayhereby agrees to render the Services to Client, beginning on the Commencement Date and ending on the Completion date, and Client agrees to pay Teleraythe Fees required for the Services.
Article 3 – LOCATION:
Teleray will render the Services anywhere Teleray considers appropriate to the type and nature of the work required to complete the Services.
Article 4 – STAFF OR EMPLOYEES:
Teleraymay use any staff or employees that Teleray deems fit and capable in the provision of the Services to the Client.
Article 5 – FEES
Client agrees to pay TelerayFees for the following Services:
Three options exist for TeleRay Consult billing, being monthly or annual subscription or pay per use. Pricing for these services are published on the Teleray website and the selection of preferred method is made by Client upon site registration. Billing will be made at the selected time interval at the price agreed at that time of registration.
Article 6 – TERMS OF BUSINESS
The following terms relate only to invoices raised to Client by Teleray:
6.1 Invoice Interval: Teleray will be entitled to invoice the client on a calendar month basis
6.2 Payment Terms: Payment within 30 days from date of invoice is required to maintain service.
6.3 Payment Method: Teleray will accept the following forms of payment:
Check, debit or credit card or ACH
6.4 Late Payment Penalties: If the Client fails to remit invoices to terms or as otherwise provided for in this Agreement, Telerayshall be entitled to:
6.4.1 require Client to pay for the Services, or any remaining part of the Services, in advance
6.4.2 cease performance of the Services completely or until payment is made, at TeleRay‘s sole and exclusive discretion.
6.5 Expenses: Telerayis responsible for the management and payment of any and all expenses incurred in the rendering of the Services.
6.6 Tax Statement: Any and all charges payable under this Agreement are exclusive of taxes, surcharges, or other amounts assessed by state or federal governments. Taxes imposed upon or required to be paid by Client or Teleray shall be the sole and exclusive responsibility of each, respectively.
Article 7 – CLIENT OBLIGATIONS:
During the provision of the Services, the Client hereby agrees to:
7.1 Cooperate with Telerayfor anything Teleraymay reasonably require in the provision of Services such as, but not limited to:
7.1.1 Provision of information and/or documentation needed by Telerayrelevant to the provision of Services or payment for the provision of Services;
7.1.2 Require any staff or agents of the Client to co-operate with and assist Teleray as Teleraymay reasonably need;
7.1.4 Setting up of the Stripe payment accounts;
7.1.3 Using reasonable efforts to offer TeleRay through the drafting and dissemination of Patient communications.
Article 8 – INTELLECTUAL PROPERTY:
In accordance with the terms and conditions of this Agreement, Teleraymay create certain intellectual property (“Created IP”), including, but not limited to, plans, drawing, specifications, reports, advice, analyses, designs, methodologies, code, artwork, or any other intellectual property as required to render the provision of Services to the Client. Unless the Parties otherwise agree, any such Created IP generated by Telerayin connection with the provision of Services to the Client shall belong to TeleRay, but Telerayhereby grants the Client a non-exclusive, irrevocable, royalty-free license use the Created IP for Client’s internal purposes. Client shall not, however, be permitted to copy, modify, disseminate, or otherwise publish the Created IP and shall not allow others to do so.
Any intellectual property provided by the Client to Telerayto assist in the provision of Services, that was not created by Teleraypursuant to this Agreement, shall belong to the Client. Any ancillary intellectual property belonging to TeleRay, provided or shown to the Client in any way, that was not created by Teleraypursuant to this Agreement, shall belong to TeleRay.
Page BreakArticle 9 – CONFIDENTIALITY:
Each Party hereby acknowledges and agrees that they and the other party each possess certain non-public Confidential Information (as hereinafter defined) and may also possess Trade Secret Information (as hereinafter defined) (collectively the “Proprietary Information”) regarding their business operations and development. The Parties agree that the Proprietary Information is secret and valuable to each of their respective businesses and the Parties have entered into a business relationship, through which they will each have access to the other party’s Proprietary Information. Each of the Parties desires to maintain the secret and private nature of any Proprietary Information given. “Receiving Party” refers to the Party that is receiving the Proprietary Information and “Disclosing Party” refers to the Party that is disclosing the Proprietary Information.
9.1 Confidential Information refers to any information which is confidential and commercially valuable to either of the Parties. The Confidential Information may be in the form of documents, techniques, methods, practices, tools, specifications, inventions, patents, trademarks, copyrights, equipment, algorithms, models, samples, software, drawings, sketches, plans, programs or other oral or written knowledge and/or secrets and may pertain to, but is not limited to, the fields of research and development, forecasting, marketing, personnel, customers, suppliers, intellectual property and/or finance or any other information which is confidential and commercially valuable to either of the Parties.
Confidential Information may or may not be disclosed as such, through labeling, but is to be considered any information which ought to be treated as confidential under the circumstances through which it was disclosed.
Confidential Information shall not mean any information which:
9.1.1 is known or available to the public at the time of disclosure or became known or available after disclosure through no fault of the Receiving Party;
9.1.2 is already known, through legal means, to the Receiving Party;
9.1.3 is given by the Disclosing Party to third parties, other than the Receiving Party, without any restrictions;
9.1.4 is given to the Receiving Party by any third party who legally had the Confidential Information and the right to disclose it; or
9.1.5 is developed independently by the Receiving Party and the Receiving Party can show such independent development.
9.2 “Trade Secret Information” shall be defined specifically as any formula, process, method, pattern, design or other information that is not known or reasonably ascertainable by the public, consumers, or competitors through which, and because of such secrecy, an economic or commercial advantage can be achieved.
9.3 Both Parties hereby agree they shall:
9.3.1 Not disclose the Proprietary Information via any unauthorized means to any third parties throughout the duration of this Agreement and the Parties’ relationship with each other;
9.3.2 Not disclose the Confidential Information via any unauthorized means to any third parties for a period of 3 (three) years following the termination of this Agreement;
9.3.3 Not disclose the Trade Secret Information forever, or for as long as such information remains a trade secret under applicable law, whichever occurs first, to any third party at any time;
9.3.4 Not use the Confidential Information or the Trade Secret Information for any purpose except those contemplated herein or expressly authorized by the Disclosing Party.
Article 10 – COMPETITION
Teleray(and/or their employees, agents, representatives) shall be free to provide services or engage in any form of activity (including, but not limited to, any business, investment or financial activities) whether for themselves or on behalf of or to other organizations, companies or individuals who are or are potentially direct or indirect competitors of the Client.
Article 11 – WARRANTIES & DISCLAIMERS:
Teleray represents and warrants that its hardware and software will perform the Services to a workable, acceptable degree and that any Services or materials provided by Telerayto the Client under the terms and conditions of this Agreement will not infringe on or violate the intellectual property rights or any other right of any third party.
EXCEPT AS EXPLICITLY SET FORTH HEREIN, TeleraySERVICES ARE DELIVERED “AS IS,” AND TelerayMAKES NO REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, CONTINUITY OF CELLULAR SERVICE BY CELLULAR PROVIDER, MERCHANTABILITY, TITLE AND NON-INFRINGEMENT WITH RESPECT TO THE TeleraySERVICES. TelerayDOES NOT WARRANT THAT THE TeleraySERVICES WILL BE SUITABLE FOR ANY PURPOSE – INCLUDING PATIENT DIAGNOSIS OR RESULTING TREATMENT – OR ARE ERROR-FREE. CLIENT ASSUMES THE SOLE RESPONSIBILITY FOR DETERMINING THE SUITABILITY OF THE TelerayPROPERTY FOR ITS INTENDED USE.
CLIENT IS RESPONSIBLE FOR MONITORING CELLULAR USAGE. TelerayRETAINS THE RIGHT TO CHARGE INCREMENTALLY FOR EXCESSIVE USAGE.
Teleray represents and warrants that TeleRay operates under the “Information Conduit” rule of 45 Code of Federal Regulations §160.103, and, as defined, is referenced in Section 13400 of Subtitle D (‘Privacy’) of the The Health Information Technology for Economic and Clinical Health (HITECH) Act 2009.
Page BreakArticle 12 – LIMITATION OF LIABILITY
Either party’s liability in contract, tort or otherwise arising through or in connection with this Agreement or through or in connection with the completion of obligations under this Agreement shall be limited to the Fees paid by the Client to TeleRay.
Article 13- NOTICE
Any notice, report or other communication required under this Agreement shall be in writing and shall be delivered personally, sent by facsimile transmission (including e-mail) or sent by U.S. mail, addressed as follows:
If to Client: The Name and Address stated at the head of this agreement if none other stated and/or the email address associated with the account registration
Attn: The representative executing this Agreement (below) if none other stated.
If to Business Associate: Teleray
100 Congress Avenue Suite 2000 Austin, TX, 78701 United States
Attn: Timothy Kelley CEO
The parties shall hereafter notify each other in accordance herewith of any change of address to which notice is required to be sent.
Article 14 – TERM & TERMINATION:
Unless termination is sought by Telerayunder the provisions set out below, the Term of this Agreement is determined by the continued usage of Services by Client.
14.1 Client may terminate the use of Services at any time without notice or penalty.
14.2 This Agreement may be terminated be Teleray upon fourteen (14) days written notice if:
14.2.1 Client commits a material breach of any term of this Agreement that is not capable of being remedied within fourteen (14) days or that should have been remedied within fourteen (14) days after a written request and was not;
14.2.2 Client becomes unable to perform its duties hereunder, including a duty to pay or a duty to perform;
14.2.3 Client or its employees or agents engage in any conduct prejudicial to the business of TeleRay, or in the event that either party considers that a conflict or potential conflict of interest has arisen between the parties;
14.2.4 Client fails to pay any requisite Fees within thirty (30) days after the date they are due.
14.3 If this Agreement is terminated by either party, Client hereby agrees to pay for all Services rendered up to the date of termination, and for any and all expenditures due for payment after the date of termination for commitments reasonably made and incurred by Telerayrelated to the rendering of Services prior to the date of termination.
14.4 Any termination of under this subpart shall not affect the accrued rights or liabilities of either Party under this Agreement or at law and shall be without prejudice to any rights or remedies either Party may be entitled to. Any provision or subpart of this Agreement which is meant to continue after termination or come into force at or after termination shall not be affected by this subpart.
14.5 Any termination of this Agreement shall not relieve Recipient of its confidentiality and use obligations with respect to Confidential Information disclosed prior to the date of such termination. Except for the right to use Confidential Information for the Purpose, which right terminates when this Agreement terminates, Recipient’s duty to protect Discloser’s Confidential Information expires 1 year from the date on which that Confidential Information was disclosed to Recipient.
Article 15 – RELATIONSHIP OF THE PARTIES:
The Parties hereby acknowledge and agree that nothing in this Agreement shall be deemed to constitute a partnership, joint venture, agency relationship or otherwise between the Parties and that this Agreement is for the sole and express purpose of the rendering of the specific Services by Telerayto the client under the terms and conditions herein.
Article 16 – GENERAL PROVISIONS:
16.1 GOVERNING LAW: This Agreement shall be governed by and construed in accordance with the laws of the Illinois. All disputes, controversies or claims between the Parties arising out of or in connection with this Agreement (including its existence, validity or termination) shall be finally resolved by arbitration to be held in Illinois and conducted under the Rules of Arbitration of the International Chamber of Commerce; provided, however, that each Party may enforce its or its affiliates’ intellectual property rights in any court of competent jurisdiction, including but not limited to equitable relief. The arbitration tribunal shall consist of one arbitrator to be appointed according to the ICC rules. The arbitral award shall be final and binding on the Parties. Except to the extent entry of judgment and any subsequent enforcement may require disclosure, all matters relating to the arbitration, including the award, shall be held in confidence.
16.2 LANGUAGE: All communications made or notices given pursuant to this Agreement shall be in the English language.
16.3 ASSIGNMENT: This Agreement, or the rights granted hereunder, may not be assigned, sold, leased or otherwise transferred in whole or part by either Party without thirty (30) days written notice to the other Party.
16.4 AMENDMENTS: This Agreement may only be amended in writing signed by both Parties.
16.5 NO WAIVER: None of the terms of this Agreement shall be deemed to have been waived by any act or acquiescence of either Party. Only an additional written agreement can constitute waiver of any of the terms of this Agreement between the Parties. No waiver of any term or provision of this Agreement shall constitute a waiver of any other term or provision or of the same provision on a future date. Failure of either Party to enforce any term of this Agreement shall not constitute waiver of such term or any other term.
16.6 SEVERABILITY: If any provision or term of this Agreement is held to be unenforceable, then this Agreement will be deemed amended to the extent necessary to render the otherwise unenforceable provision, and the rest of the Agreement, valid and enforceable. If a court declines to amend this Agreement as provided herein, the invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of the remaining terms and provisions, which shall be enforced as if the offending term or provision had not been included in this Agreement.
16.7 PUBLIC ANNOUNCEMENT: Neither Party will make any public announcement or disclosure about the existence of this Agreement or any of the terms herein without the prior written approval of the other Party.
16.8 ENTIRE AGREEMENT: This Agreement constitutes the entire agreement between the Parties and supersedes any prior or contemporaneous understandings, whether written or oral.
16.9 HEADINGS: Headings to this Agreement are for convenience only and shall not be construed to limit or otherwise affect the terms of this Agreement.
16.10 COUNTERPARTS: This Agreement may be executed in counterparts, all of which shall constitute a single agreement. If the dates set forth at the end of this document are different, this Agreement is to be considered effective as of the date that both Parties have signed the agreement, which may be the later date.
16.11 FORCE MAJEURE: Teleray is not liable for any failure to perform due to causes beyond its reasonable control including, but not limited to, acts of God, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature and natural disasters, Wireless network outages, ISP outages, and other acts which may be due to unforeseen circumstances.
16.12 NOTICES, ELECTRONIC COMMUNICATIONS PERMITTED: Any notice to be given under this Agreement shall be in writing and shall be sent by first class mail, air mail, or e-mail, to the address of the relevant Party set out at the head of this Agreement, or to the relevant email address as that Party may from time to time notify to the other Party in accordance with this clause.
16.13 ELECTRONIC EXECUTION PERMITTED: Parties agree that by Client checking the TeleRay Terms of Service box during registration, Client and Telerayexecute this Agreement and are bound by the terms herein.
BUSINESS ASSOCIATE AGREEMENT
THIS BUSINESS ASSOCIATE AGREEMENT (the “BAA”) is entered into as of the date of execution of the Agreement to which this BAA is Appendix A (the “Effective Date”) by and between that Agreement’s Client (“Covered Entity”) and Teleray(“Business Associate”).
IN CONSIDERATION OF THE FOREGOING, and of the desire of each party to provide or receive services under the Agreement, the parties hereto agree as follows:
Business Associate shall ensure that it maintains the termination rights in this Section in any agreement it enters into with a subcontractor.
If to Covered Entity: The Name and Address stated at the head of the Agreement if none other stated and/or the email address associated with the account registration
Attn: The representative executing the Agreement if none other stated.
If to Business Associate: Teleray
100 Congress Avenue Suite 2000 Austin, TX, 78701 United States
Attn: Timothy Kelley CEO
The parties shall hereafter notify each other in accordance herewith of any change of address to which notice is required to be sent.
IN WITNESS THEREOF, each party has caused this BAA to be executed by its duly authorized representative.